Intake Officer

Job Opening: Intake Officer
Department: Domestic Relations
Posting Date: December 6, 2023
Starting Salary: $45,098.00 Annually / $21.68 Hourly

Essential Duties and Responsibilities

Under the general supervision of the Domestic Relations Intake Supervisor:

Receives clients and ascertains reason for visit, takes appropriate actions.

For plaintiffs filing petition to initiate support order; obtains appropriate information into computer screens; generates petitions and distributes appropriately.

Prepares and forwards to clients, attorneys, employers, etc. Various letters, notice, forms, etc.

Advises and/or assists Client Information Unit regarding the initiation of child support cases.

For return clients instructs/directs clients according to reason for visit.

Performs related duties as required.

Required Experience/Education

High school graduate or equivalent.

Associate degree in Social Science or other related course of study.

Two (2) years work experience in Social Sciences, court system, or legal field or four (4) years progressive work experience in the Domestic Relations Unit.

Good interviewing and listening skills;

Ability to communicate effectively orally and in writing.

Ability to use computer.

Working conditions/ Scheduled hours:

40-hour week/ Monday thru Friday. Overtime as needed to complete client interviews. Ability to deal with clients who may be upset, irate.

Ability to sit for extended periods of time with breaks; ability to work in a stressful environment.

Contact

To apply, please fill out our online application form.